Get in Touch With Us
Whether you have spotted something that needs correcting, have a question about a page, or simply want to share your thoughts, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply to each one.
How to Reach Us
The simplest way to contact us is by email. Write to us at info@eatpho.co.uk and a member of the team will get back to you. We aim to reply within two to three working days, although busier periods may occasionally take a little longer.
What You Can Write to Us About
There is no wrong reason to get in touch, but these are the topics we hear about most often:
- Corrections: if a detail on a page looks out of date or inaccurate, tell us which page and what you noticed. We check every report and update content where needed.
- General questions: if something on the site is unclear, ask us and we will try to explain it in plain terms.
- Feedback and suggestions: ideas for new topics or ways to make the site easier to use are always welcome.
- Partnership or business enquiries: please include your name, organisation and a short summary of your proposal.
- Technical problems: if a page will not load or a link is broken, let us know what device and browser you were using.
Tips for a Faster Reply
A few small details help us respond more quickly. Please use a clear subject line, mention the page address if your message relates to specific content, and keep your message focused on one topic where possible. If you have several unrelated questions, sending separate emails helps us pass each one to the right person.
What We Cannot Help With
We are an information website, so we are not able to handle account issues, payments or disputes with third-party services. For those matters, please contact the relevant provider directly. If you are going through a difficult time and need urgent personal support, we encourage you to reach out to a trusted professional or support service in your area.
Your Information
When you email us, we only use your details to read and answer your message. We never sell your information or add you to mailing lists without your permission. You can read more about how we store and protect personal details in our Privacy Policy. For the rules that apply to using this website, please see our Terms of Use.
Thank you for taking the time to visit. We look forward to hearing from you.